Irwell Rest Home - Wellington, New Zealand

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Address: 11 Irwell St, Island Bay, Wellington    Phone: (04) 383 8485    Fax: (04) 383 8797    Email:

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Irwell Rest Home is a Stage II Rest Home catering for the elderly in need of care, comfort and security. We provide Respite Care, Convalescent Care, Short-term care and Long-term care.

Irwell Rest Home is a purpose built rest home and is privately owned and operated by the Nicolson Family of Island Bay. Irwell was architecturally built to fully utilise the wonderful rural and sea views, and all day sun. The Building is well insulated, has a robust fire evacuation scheme and a high earthquake safety rating.

All bedrooms at Irwell are single rooms, with each room having its own en-suite comprising shower, toilet and vanity. Bedrooms also have a television, refrigerator, telephone and heating. We provide genuine 'home-cooked' meals and cater for most dietary and cultural needs.

Staff employed at Irwell are very friendly and competent, most have had many years experience in caring for the elderly. We offer all staff on-going education to help them keep up-to-date with the ever changing needs of the Elderly. Most care staff have gained the Level 3 National Certificate in Caring for the Elderly.

We have a full activities programme which runs Monday Friday. Many and varied activities are on offer including outings, newspaper reading, exercise programme, indoor bowls and musical events to name a few.

Our vision for the rest home is to create a 'family' orientated rest home, ensuring a 'stress-free' life-style for our residents. The peaceful surroundings, skilled staff and family atmosphere will ensure that you, your loved ones or friend's stay will be comfortable and enjoyable.

John (Manager) along with his wife Heather live on site at the rest home, and are available to all residents and families (including out of hours). To arrange a visit, or for additional information please contact:

John or Heather Nicolson (owner/manager).

Irwell Rest Home is a Member of Health Care Providers New Zealand

A 'fluffy' visitor from the SPCA
A 'fluffy' visitor from the SPCA

Current Notices:
Title: Spring 2015
Date: September 2015
Posted by: All of the Irwell Team
Notice: Spring 2015

Dear Families/ Whanau

Spring, has sprung! In theory, at least. The cool start to Spring didn't stop us from celebrating the new season in style with our annual Spring Party. Filled with fun, games, music and all the colours of the season. The best dressed prizes, appropriate for the cooler start to the season, were lovely polar fleece blankets.

In follow up to our family survey, the feedback was overall, extremely positive – thank you for this. It was wonderful to hear the positive stories of how your loved ones have settled, and the great feedback about staff. For those of you who would like more information about the Code of Health and Disability Services Consumers' Rights – please help yourself to a pamphlet from our reception desk, alternatively please ask a staff member. A poster outlining the Rights is, as always, displayed in our foyer.

Our Activity Programme continues to be popular among Residents – The weekday programme is kicked off each morning with exercises in the Seaview lounge – a great way to get the circulation flowing. We have recently enjoyed a visit from the local Brownies, its always great to see the connection between older people and the young from our community. We also enjoyed a visit from some young pups from the SPCA, during which our knitting circle were able to donate their winters work to the deserving cause. Our weekly drives continue, with multiple destinations, often providing a chance for those participating to reminisce about their experiences in Wellington and keep an eye on development around the city. Activities are being provided on weekend afternoons, by our care staff.

As expected, the Resident feed back from our Menu Survey was very positive. The Kitchen staff take great pride in their commitment to meeting the needs, likes and dislikes of our residents and this was reflected in the survey. Our annual dietician audit of the menu's was also very positive.

We encourage open communication between residents and their families, staff and management. Your contribution to care planning is valuable, if there is an area of care that you would like to discuss or have more involvement in please feel free to discuss this with our Nursing staff – either by phone, in person, or by email.(

Please also be aware that our “Tell us what you think about our service” forms are available on our reception desk. This is a great way for you to provide feedback, and offer suggestions about our service. You can also find Complaint/ Concerns/ Compliment forms at the reception desk – if you would like any additional information about our complaints process please to contact us.

Till next time.

Kindest Regards

Residents, Staff and Management

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